Brookshire Park Neighbors

Released September 5, 2008 City of Dallas introduces new sidewalk replacement program Fast Fix program offers property owners a faster, more convenient option Fast Fix is the new 100% resident funded sidewalk replacement program which allows citizens the option to pay for residential sidewalk repair/replacement without having to wait.  The property owner pays 100% of the repair work, cash & carry, that is, prior to the work being done through an existing City of Dallas price agreement with a contractor.  This program also includes replacement/repair of curb and gutter, drive approaches in addition to the installation of barrier free ramps. "There are several advantages in using this program," says Rick Galceran, Director, Public Works and Transportation.  "The property owner doesn't have to wait nearly as long or go to the trouble of selecting a "reputable" contractor and secure a building permit.  All you do is call 214-948-4287 and ask for Fast Fix.  The work requested will be done in a few weeks after payment," Galceron continued. The other program available to residents is the traditional Cost Share Program where the City partners with residents to share 50/50 in the cost of replacement of sidewalks.  Also included in this program is drive approach replacement which is 100% property owner cost with curb/gutter replacement and the installation of barrier free ramps being 100% City of Dallas cost.  The City hires contractors for this program as well; however, funding for the City's share of the cost is limited which leaves residents having to wait for some time until funding becomes available.  Repairs are made on a first-come, first-served basis until the City funding is depleted.  The City's portion of the funding is allocated from the Capital Bond program or general funds approved by Council. It is important to note that by City ordinance when a sidewalk, drive approach, or any appurtenance becomes defective, unsafe or hazardous, the abutting property owner is responsible for repair/replacement.

City of Dallas Water Conservation Department Offers Free Sprinkler System Assessments The City of Dallas has a new program to help residents with their water consumption.  Most excessive water bills are the result of irrigations systems with improper settings or misdirected sprinkler heads.  Dennis Hyde of the Water Conservation Division will come to your home, assess your water consumption and make recommendations to ensure your system is not watering the streets, etc.  Best of all, the service is free!! Contact Dennis Hyde at the Water Conservation Division at 214-670-3434.

REPORTING STREET LIGHT OUTAGES   The City of Dallas Needs Your Help   With more than 84,000 street lights in Dallas, the city needs your help to find and report street light malfunctions.   The city currently checks the freeways and major thoroughfares for outages on a monthly basis. However, due to limited staff, regular patrolling of residential neighborhoods is not performed. Therefore, it is critical that citizens report outages in their neighborhood.   ONCOR Electric Delivery is under contract with the city to maintain lights on public streets.   To expedite your request for repair, contact ONCOR Electric Delivery by calling or logging onto their website:               Customer Service: 1.888.313.4747             http://www.oncorgroup.com/community/streetlights/default.aspx   If repairs are not made within 10 workind days, notify the city:                         Dial 311             Ask for “street light maintenance service request”   City staff will contact ONCOR, investigate the issue and start tracking the repair time. ONCOR Electric Delivery is required by contract to repair most malfunctions within 15 working days. Only repairs involving knockdown poles, cable cuts or stolen wire justify delays beyond that time.   Sample location reports: ·         In front of 2431 Main Street (or nearest address) ·         At the intersection of Main and Elm, next to the restaurant. ·         The 3rd and 4th lights from the northwest corner of Main and Elm ·         Light Pole number 1 N 2E 315 (these are normally found on the front side of the pole)             Typical malfunctions include: ·         Light not on at night ·         Light cycles on and off ·         Light stays on during the day ·         Pole is knocked down ·         Pole is damaged or leaning ·         Wires in pole are exposed. ·         Light fixture is in danger of falling ·         Glass or lens is broken.     For further assistance, call the Public Works and Transportation Department, Street Lighting Section, at 214.670.6904.